Privacy Policy
Last Updated: June 2026
Colonia Del Rey RV Sales LLC ("Colonia Del Rey RV," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Reservation or inquiry details
- Any information submitted through contact forms
We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve our services and website performance.
Legal Basis for Processing
We process your personal information only when we have a legal basis to do so. These bases include:
- Consent: Where you have provided clear consent for us to process your data for a specific purpose.
- Contractual Necessity: Where processing is necessary to fulfill our obligations to you regarding a reservation, service, or purchase.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our website performance, provided your data protection rights do not override these interests.
- Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Process reservations or services
- Provide customer support
- Improve our website and services
- Communicate important updates regarding your reservation or request
- Comply with legal obligations
Information Sharing
We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes.
We may share information with trusted service providers who assist us in operating our business, processing payments, managing reservations, maintaining our website, or providing customer support. These providers are required to keep your information confidential and use it only for authorized business purposes.
We may also disclose information when required by law or when necessary to protect our rights, property, safety, or legal interests.
International Data Transfers
If your personal information is transferred to a country outside the European Economic Area (EEA), we will ensure that such transfers are subject to appropriate safeguards, such as Standard Contractual Clauses, to protect the privacy and security of your data.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
AI and Automated Processing Disclosure
We utilize Artificial Intelligence (AI) technologies to assist in the creation of website content, images, and to improve user experience. While these tools assist in generating content, no personal sensitive information is processed by these AI tools without your explicit knowledge.
We do not currently use AI for automated individual decision-making, such as credit scoring, without human oversight. If our practices regarding AI and automated processing change, we will update this Privacy Policy accordingly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any external sites they visit.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Rights
Under the GDPR, you have the following rights regarding your personal information:
- Right of Access: Request copies of your personal data.
- Right to Rectification: Request that we correct inaccurate or incomplete information.
- Right to Erasure (Right to be Forgotten): Request that we erase your personal data under certain conditions.
- Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
- Right to Object: Object to our processing of your personal data under certain conditions.
- Right to Data Portability: Request that we transfer the data we have collected to another organization or directly to you.
You may contact us to exercise these rights, subject to applicable laws and business requirements.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website following changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Colonia Del Rey RV Sales LLC
10030 South Padre Island Drive
Corpus Christi, TX 78418
Phone: (361) 937-5703
Toll Free: (866) 661-0067
Email: privacy@coloniadelreyrv.com